- If recurring consultations were scheduled, each appointment will have its own unique video link, meeting ID & passcode, therefore these steps will have to be taken for each appointment.
Invite Participants Before Entering the Video Meeting (to join via video) |
Invite Participants While in the Video Meeting (to join via video or phone) |
Invite Participants Before Entering a Video Meeting
As an appointment notification email can get lost in a person's Inbox, it is often a good idea to email their invitation closer to their appointment date/time. |
Step 1 - Click 'Schedule' OR 'Consultations' from the left navigation bar.
Step 2 - Select the scheduled meeting, then click for meeting ID, passcode & info.
Step 3 - If you are on the 'Schedule' screen, you will see the following pop-up. Click 'Get Shareable Invitation'.
Step 4 - The Meeting Information Screen - Choose one of the three options available to send your participant(s) the meeting information:
- 'Copy' - The copied information includes the web URL link ('https...') only, which you must 'paste' into the body of any email platform you choose to use.
- 'View Meeting Invitation' - opens a screen that displays all the Meeting Invitation info, including the web URL link, Meeting ID and Passcode, date and time (if a scheduled meeting), and instructions, which you must 'Copy' & paste into the body of any email platform you choose to use.
- 'Invite via Email' - opens your computer's default email platform to send all 'Meeting Information'. All meeting invitation information will automatically generate into the body of the email.
- 'Send Invitation via SMS' will send the Meeting Information by SMS text message. You must know your participant's cell number.
When using 'Send Invitation via SMS', you must next:
- Manually enter the participant's mobile phone number. If the number entered is incorrect, you will be prompted and the 'Send Invitations' button will remain unavailable.
- If inviting more than one person, click '+Add Another' and add their mobile phone number(s).
- Select whether or not you are currently on a phone call with your patient/participant.
When ready, tap 'Send Invitations'.
You will see a banner at the top of your screen, telling you that the invitation(s) sent successfully.
Invite Participants While in a Video Meeting
By Video |
By Phone |
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Additional articles:
How To Change the Default Email System on My Laptop/Computer