REGISTRATION & SIGN UP
- Register Your Lumeca Health Clinic
- Invite Your Care Team Members to Join Your Virtual Clinic and Create Their Account
- Create Your Member Account & Join Your Clinic
- Account Login and Logout
- Bookmark the 'Lumeca' Login Screen and/or Save to Desktop
- 2-Factor Authentication (2FA) for Clinical Users
TRAINING GUIDES & VIDEOS
VIDEO MEETINGS
- Video or Phone Meeting Features
- Video Meeting Quick Guide
- Schedule Video Meetings
- Cancel a Scheduled Video Meeting
- Start a 'Phone' Meeting
- Start an 'On Demand' Video Meeting
PATIENT CONSULTATIONS
- Patient Consultation Features
- Patient Consultation Screen Quick Guide
- Invite Patients to Join Your Virtual Clinic
- Search for a Patient in Lumeca
- I Cannot Find a Patient I Am Searching For
- Remove/Re-Add a Patient From/To My Virtual Clinic
DASHBOARD & FEATURES
- 'Select Clinic' - Switch Between Clinics You Work In
- Clinic > 'Invite Patients' & 'Patients' Tabs
- Clinic > Schedule Appointments
- Clinic > 'Home'
- 'Clinic > Appointment Reasons' - Pre-Set Appointment Reasons and Durations
- Clinic > Clinic Settings - 'Appointment Notifications & Reminders' to Patients
VIDEO FEATURES & TIPS
- Video Quick Guide
- Chat/Message and Upload Files While in a Video
- Dial a Phone Participant into a Video
- Change My Background While In a Video
- Change My View While in a Video
- Screen Sharing While in a Video
ACCOUNT INFO
FAQs
- Getting Started - Why Did I Receive an Email Invitation to Join a Clinic?
- Getting Started - Why Is My Email Address Not Being Accepted When Setting Up My Account?
- Appointments - Video Meetings vs Virtual Patient Consultations
- Appointments - Why is My Patient's Appointment Time Showing up with a Different Time on Their Device?
- Appointments - Why is My Patient Not Able to Enter a Scheduled 'Video Meeting'
- Can I Meet with Another Healthcare Provider to Share Care of a Patient on this System?