FAQs
- Getting Started - Why Did I Receive an Email Invitation to Join a Clinic?
- Getting Started - Why Is My Email Address Not Being Accepted When Setting Up My Account?
- Appointments - Video Meetings vs Virtual Patient Consultations
- Appointments - Why is My Patient's Appointment Time Showing up with a Different Time on Their Device?
- Appointments - Why is My Patient Not Able to Enter a Scheduled 'Video Meeting'
- Can I Meet with Another Healthcare Provider to Share Care of a Patient on this System?
- Why Am I Not Getting Notified When a Scheduled Appointment is Cancelled?
- What Happens to a Patient When a Clinician is Deactivated or Removed from a Clinic?
- How To Change the Default Email System on My Laptop/Computer
- PHI - Where Is My Patients' Personal Health Information (PHI) Stored? Is it in Canada?