When you have an issue with 'Lumeca Health', one of the most common troubleshooting suggestions is to clear your cache and cookies.
Browsers use cookies, which are files containing user data. These are placed in the cache of your laptop/computer.
Clear the 'Lumeca Health' Cache:
If logged into your Lumeca account, log out, then copy and paste this link into your browser address bar.
Press 'Enter', then 'Home'.
You should return to the Login screen.
Clear Browser Cache and Cookies:
For the latest information, use the following links to view the current browser-specific methods...
https://lumecaapp.com/app/clear