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  1. Lumeca Health
  2. GENERAL & TECHNICAL INFO

GENERAL & TECHNICAL INFO

System Requirements, Audio, Video & Connection Tips and FAQs

GENERAL

  • SMS Reminder Notifications
  • Definition of Terms
  • What is Virtual Healthcare?
  • What is the 'Lumeca' Platform?
  • What Medical Conditions Are Suitable for Virtual Healthcare?
  • What Medical Conditions Are Not Suitable for Virtual Healthcare?
See all 10 articles

GUESTS INVITED TO VIRTUAL SESSIONS

  • What's the Difference Between Video 'Meetings' and Virtual 'Patient Consultations'?
  • 'Join Meeting' Button on the Log-In Screen - Explanation
  • 'Join a Meeting' or 'Invited to a Meeting?' Button on the Home Screen - Explanation
  • How To Join a Scheduled 'Patient Consultation' as a Guest When Invited by a HEALTHCARE PROVIDER
  • How To Join a Virtual 'Patient Appointment (Consultation)' When Invited by a PATIENT

AUDIO & VIDEO TIPS

  • APPLE IPHONE/IPAD - Camera & Microphone Permissions
  • ANDROID MOBILE PHONE/TABLET - Camera & Microphone Permissions
  • SAFARI Browser - Camera & Microphone Permissions
  • CHROME Browser - Blocked Camera & Microphone Permissions
  • EDGE Browser - Blocked Camera & Microphone Permissions
  • FIREFOX Browser - Blocked Camera & Microphone Permissions
See all 10 articles

CONNECTION TIPS

  • Clear Browser Cache and Cookies
  • Disable Cisco Webex, Microsoft Teams or Other Programs Using Your Camera & Microphone in the Background
  • Find My Wi-Fi Network
  • How To Update 'Lumeca Health'
  • Laptop/Desktop - Find My Operating System Version
  • Laptop/Desktop - Find the Browser Version I am Using
See all 14 articles
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