Healthcare providers can see their patients virtually in scheduled consultations, which work similarly to an in-person consultation and differ from 'video meetings'.
- Patients must be invited by the clinic to join the clinic as a virtual patient.
- Patients must create a 'Lumeca Health' account and access their appointments after logging into their account.
- Patient consultations include patient information and history, past consultation info, and consultation notes (if entered). The information is saved within the system.
- Patients may invite up to two family members, caregivers or others to their virtual appointment. The invitation is sent by email and will include the appointment date and time, the unique meeting ID and passcode. Note: invitees must create a Lumeca account to join the consultation when invited by the patient.
- Healthcare providers may invite multiple guests (specialists, clinicians, patient family members or caregivers) to their patient's virtual consultation as well. The invitation is sent by email and will include the appointment date and time, the unique meeting ID and passcode. Note: a Lumeca account is NOT required to join a consultation when participants are invited by the healthcare provider.
- Patient virtual consultations will include chat, a video call or, in certain situations, can include a phone call.
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Patient consultations are stored under 'Consultations > Search for Consultations' for future reference. There, a 'Search' feature is available with criteria such as:
- 'Consult ID
- Patient Name
- Province
- Consultation Status
- Care Team Members
- Date Range
Also see article - 'Video or Phone Meeting Features'