Messages may only be archived/unarchived by the message creator.
ARCHIVE A MESSAGE
Step 1 - When in an active message, tap the 3 dots '...' in the upper right corner of your screen, then tap on 'Archive'.
Step 2 - Tap 'Yes, Archive Chat' to confirm.
A screen will appear on the screen confirming that the message has been archived. The message will move from 'In Progress' to 'Archived'.
FIND ARCHIVED MESSAGES
Step 1 - Tap on 'Messages' from the bottom navigation bar, then choose 'Archived'.
Your archived messages will be listed, with the most current message at the top OR you may 'Search' for a specific message by title, Chat ID # or participant name.
Step 2 - Find your message and tap on it to to enter and review it.
- When archived, changes cannot be made to a message however, files uploaded within the message may be accessed.
- The message may be unarchived and become active once again, if required.
Also, if your Message Notifications are check 'ON', you will receive an email and/or SMS text message letting you know a message has been archived.
- You may click the link in the email/SMS text to access the archived message.
UNARCHIVE A MESSAGE
Messages may only be archived/unarchived by the message creator.
Step 1 - Tap on 'Messages' from the bottom navigation bar, then choose 'Archived'.
Your archived messages will be listed, with the most current message at the top OR you may 'Search' for a specific message by title, Chat ID # or participant name.
Step 2 - When in the message, tap the 3 dots '...' in the upper right corner of your screen, then tap on 'Unarchive'.
Step 3 - Tap 'Yes, Unarchive Message' to confirm.
The message will now be active and accessible by all participants.
You can also simply tap on 'Unarchive' at the bottom of the chat screen, and follow the above instructions.