Join Your Healthcare Provider's Virtual Clinic When Invited

When invited to register with your healthcare provider's virtual Lumeca Health clinic as a patient, you must:

• Create a Lumeca Health account, and
• Accept the invitation to join/register with the clinic

Option 1:  By Email

Option 2:  With an 'Invite Code'

You will have been invited in one of two ways:

Option 1 - By Email

Note: If you already have a Lumeca Health account, skip to Step 2.

Step 1 - Download the app or use the web -

Download the Lumeca Health app using the applicable link in the email.  

• App Store for Apple mobile cell phone and tablet products  
• Google Play Store for Android mobile cell phone and tablet products

On a mobile device:

OR

Click the ‘website’ link in the email, then click ‘Continue on Web’.

• Supported web browsers: Chrome, Firefox, Safari, Edge
• Non-supported web browser:  Internet Explorer 

On a laptop/desktop/tablet:

Step 2 -  Log in or create your account -

• Open the Lumeca Health app on your mobile device and click ‘Sign Up’, OR
• On the website login screen https://lumecaapp.com/app/?screen=login, click ‘Create Account’

Refer to article -  Create a Lumeca Health Account

To create a new account:

Go to Step 3 in the email and click ‘Accept Invitation’

If you already had a Lumeca Health account created before receiving this email:

Step 3 -  Accept the invitation to register with the clinic.  

Step 4 - Scroll down and complete the 'Pre-Consultation Checklist' information to 100%, if not already completed.

Why is my Personal Information Required?

Mobile device:

 Web laptop/computer:

You are now part of your healthcare provider's virtual clinic. Call the clinic to book appointments or if you have any other questions.

Option 2 - With an 'Invite Code'

Step 1 - Download the app or use the web -

Download the Lumeca Health app using the applicable link in the email.  

• App Store for Apple mobile cell phone and tablet products  
• Google Play Store for Android mobile cell phone and tablet products

On a mobile device:

OR

Click the ‘website’ link in the email, then click ‘Continue on Web’.

• Supported web browsers: Chrome, Firefox, Safari, Edge
• Non-supported web browser:  Internet Explorer 

On a laptop/desktop/tablet:

Step 2 -  Log in or create your account -

• Open the Lumeca Health app on your mobile device and click ‘Sign Up’, OR
• On the website login screen https://lumecaapp.com/app/?screen=login, click ‘Create Account’

Refer to article -  Create a Lumeca Health Account

To create a new account:

Go to Step 3 in the email and click ‘Accept Invitation’

If you already had a Lumeca Health account created before receiving this email:

Step 3 - Once logged into Lumeca Health, select 'Enter an Invite Code' on the Home Screen.

Step 4 - Enter the code into the 'Invite Code' field and 'Submit'.  After the code is validated, select 'Continue'.

Step 5 - Scroll down and complete the 'Pre-Consultation Checklist' information to 100%, if not already completed.

Why is my Personal Information Required?

Mobile device:

 Web laptop/computer:

You are now part of your healthcare provider's virtual clinic. Call the clinic to book appointments or if you have any other questions.

Note: Once you create your account and join the clinic, the 'Invite Code' and/or email 'links' will no longer be necessary or accessible.  

Access the account login screen by either:

• Downloading and opening the Lumeca Health app (on mobile devices), or 
• Going to https://lumecaapp.com/app/?screen=login on the web (on a laptop/computer/ tablet)

Log into your account using the email address and password you used to create your account.