Clinical users who have this feature enabled can initiate or join messages with others within the Lumeca Health platform.
- These conversations operate independently from virtual meetings and patient consultations.
- Invited participants will have access to the entire chat history and all files shared.
- Participants may join a video call started from within the message.
Participants must be invited to a message to join it. This may include:
- Clinic users with registered Lumeca accounts, or
- Invited guests of your choice (typically people from outside of your organization). Invited guests must create an account and will only have access to messages they have been added to. They cannot start new messages, nor can they archive messages.
It is highly recommended that invited participants turn on their account Notifications (under Account > Notifications) so they are informed when:
- They are added to a message
- They are removed from a message
- Messages they participate in are archived
Features include:
- Start a New Message - Link to article
- The Message Screen Overview - Link to article
- Manage Guests - Link to article
- Add Participants / Guests to an Active Message - Link to article
- Remove Participants / Guests from a Message - Link to article
- Chat Messages - How to Send, Unsend & Re-send Them - Link to article
- Photos, Documents & Videos - How to Upload, Unsend and Re-send Them - Link to article
- Start & End a Video While in a Message - Link to article
- Join a Video In a Message You Participate In - Link to article
- In Progress (Active) Messages - Link to article
- Archive, Find Archived & Unarchive Messages - Link to article
- Set up Email & SMS Text Message Notifications - Link to article